以下是客户咨询 Complete 托管服务的常见问题
Section 21 has been abolished. Landlords must now rely on specific legal grounds (e.g. selling, moving in, or tenant breach). The process is more structured and requires stronger documentation.
Yes. Rent can be increased once per year to market level with the correct notice.
No. There is no rent control, but there are fairer frameworks around rent increases, meaning landlords must justify increases in line with the market.
A new national register for landlords designed to improve transparency and compliance. Registration is expected to be mandatory.
A scheme allowing tenants to escalate complaints. Landlords will be required to join and comply with decisions.
Fees vary by service and location. For our UK fees, please find them here.
Yes. All applicants are presented with full referencing for your approval.
Service charge budgets are set and issued by the block management company.
If they have not yet been released, we are awaiting confirmation and will update you as soon as they are available.
Service charges are typically billed twice per year:
Yes. Service charges are a contractual obligation set out in your lease.
Rental income is usually transferred shortly after your monthly statement is issued, once rent has cleared and any deductions (such as management fees or invoices) have been applied.
Yes. You may be required to pay Income Tax on your rental income after deducting day-to-day running expenses.
NRL stands for the Non-Resident Landlord Scheme. It applies where a landlord receives rental income from a UK property but their usual place of abode is outside the UK.
Unless HMRC has approved otherwise, we are required to deduct basic-rate tax from the rental income we collect, after certain allowable expenses, and pay this to HMRC on the landlord’s behalf.
Landlords can apply to receive their rental income without tax deducted using HMRC’s NRL1 application. This does not mean the rental income is tax-free: the landlord remains responsible for declaring it and paying any tax due through Self Assessment.
We can help with the practical administration of the scheme, but we cannot provide personal tax advice. We recommend speaking with an accountant or tax adviser about your individual circumstances.
HMRC is introducing Making Tax Digital (MTD), which requires digital record keeping and tax filing.
Currently, non-UK resident landlords are automatically exempt from MTD requirements until at least April 2027 under current rules. Landlords without a UK National Insurance number are also exempt.
Automatic exemption may also apply to certain individuals with a UK National Insurance number who complete the relevant residence pages (SA109) on their tax returns for the applicable tax years. As guidance may change, we recommend speaking with a qualified tax advisor regarding your specific circumstances.
Yes, when approached with the right strategy, buy-to-let can continue to deliver strong and consistent returns. Performance will vary depending on location, asset type, and how the property is managed. We provide regular market updates and tailored advice to help you maximise rental income and make informed decisions based on your specific property and portfolio.
For a more indepth summary abotu renting in Germany, see our guide here.
Periodic tenancy agreements
Our German and UK fees differ. For our German fees, please find them in our corporate brochure here.
We have created a guide to navigating rental agreements and costs in Germany, please find it here.
Deposits are typically up to three months’ cold rent, which is held in a separate protected account. The deposit is returned after tenancy ends, once the utility reconciliations are completed and any justified deductions are agreed. This process usually takes 3–6 months.
Landlords are responsible for land tax (Grundsteuer) and certain operating costs (Nebenkosten) can be recharged to tenants, but only if clearly stated in the tenancy agreement.
Tenants must give 3 months’ notice when wanting to end their tenancies. Landlords must give between 3–9 months, depending on circumstances and legal grounds.
Yes. Under German law, tenants may apply rent reduction (Mietminderung) if:
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