If your current letting agent is not delivering the service, communication or results you expected,
it may be time for a change.
At Complete Prime Residential, we make the switch simple.
With over USD 1bn of assets under management, a 99% occupancy rate and teams across key UK cities, we focus on protecting your investment while maximising rental performance.
We believe landlords should feel informed and supported. Our team provides prompt communication, regular updates and access to Complete Access, our 24 hour client portfolio management portal.
Property management should not be reactive. Our experienced teams work proactively to manage compliance, maintenance, tenancy renewals and rental performance before issues become larger problems.
Our lettings teams combine digital marketing, professional photography, floorplans and extensive tenant referencing to help reduce void periods and secure suitable tenants efficiently.
With increasing legislation across the rental sector, landlords need confidence that their property is being managed correctly. We assist with tenancy compliance, safety certification, rent collection, inspections and ongoing legal requirements.
We manage properties across London, Manchester, Birmingham, Liverpool, Leeds, Sheffield, Oxford, York and Berlin, supporting both UK based and international landlords with a fully managed service.
From lettings and management to furnishings, handovers, rent protection and resales, Complete provides landlords with support throughout the full lifecycle of their investment.
Switching agents is often far simpler than landlords expect.
In many cases, your existing tenancy can remain in place while the management of the property transfers to Complete, subject to the terms of your current agreement.
Our team will guide you through the process and liaise directly with your current agent where required to help ensure a seamless transition for both you and your tenant.
Tell us what is not working with your current agent and what you need from your next management partner.
Our team will help you understand your notice period and any requirements within your current agency agreement.
Once notice has been served, we will work with your existing agent to collect tenancy documents, compliance certificates, deposit information and key property details. If you wish us to pay service charges on your behalf we will ask you to instruct the block manager to send the invoices to us.
We will contact your tenant directly to explain the management change, arrange the deposit transfer, confirm bank details for rent payment, provide updated contact details and ensure continuity throughout the transition.
From rent collection and maintenance coordination to compliance support and reporting, our team will manage all of the day to day running of your property.
Changing agents does not need to be stressful. Our experienced team is here to guide you through the process and help ensure your property receives the level of service it deserves.
Here are some of the most frequently asked questions on Complete
Yes. In many cases, landlords can switch agents while a tenant remains in occupation.
Not necessarily. Existing tenancy agreements often remain in place during the management transfer.
This depends on the notice period within your current agreement; however our team will work to make the process as efficient as possible.
Yes. Once instructed, we can liaise directly with your existing agent to request the relevant documents and information required for the transfer.
Yes. We regularly support landlords moving from self-management to a fully managed service.
Lettings are so much easier with Complete.
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