Complete are the leading partner for landlords and residential asset investors, with global expertise at each point of the residential investment management cycle, from completion and handover from the developer, furnishing and preparation of the property for tenanting, to comprehensive lettings and property management and sales.

Our global landlord and investor clients often instruct immediately after purchase of their residential asset in advance of the completion date of the development and enter our client lifecycle.

With an excellent track record in tenanting properties prior to completion and exceptional occupancy rates, our focus is on realising gains and maximising performance of your residential investment assets.

Handover

Our experienced property management professionals work with developers on your behalf to manage the handover process, collecting keys, addressing snagging issues and outstanding works, and filing necessary certification and statutory documentation.

Bespoke Furnishing and design

Our experienced global lettings and property management professionals work with you in advance of completion of the property to advise and arrange on furnishing and design services, with a range of hand-picked furniture packages most suitable to your budget and the development, in a range of local and international styles.

Lettings

We prepare a comprehensive valuation and appraisal and launch and extensive marketing campaign across all major property portals, with additional development specific online and offline marketing campaigns prior to completion of the development, securing tenants before the property is ready for occupation.

Our comprehensive lettings service covers the preparation of floorplans and professional photography for use in marketing campaigns, coordination of views and inspections carried out by experienced lettings negotiators, management of referencing, applications and approvals and drafting tenancy agreements.

 Property management

With a significant number of units totalling $0.5bn under our management, our experienced global property management team continue to manage the asset on your behalf, managing client and tenant relationships throughout the lifecycle of the asset, ensuring compliance with relevant checks, inspections and certification, rent collection and management of accounts, liaising with tenants, addressing and resolving maintenance enquiries and repairs with 24-hour support and providing monthly statements and annual income and expenditure reports, all available through our bespoke online portal, Complete Access.

Sales

Our global residential property experts have access to an international network of both local and international homebuyers and investors, and are best placed to advise on the sale of your residential investment asset. Our sales negotiators will manage the process from negotiation to completion, and assist in legal and financial matters as necessary.